An expert is leaving
Retirement, a job change or the end of a project: soon you will be missing knowledge that isn't written down anywhere.
See Rapid Capture
Corporate Memory: your company's memory
Your company's most important knowledge isn't in any document.
In-depth interviews with your experts and your documents become a knowledge base in your own environment. Your team and your AI work with it, without additional software.
To start: Rapid Capture for one expert, €10,390 net, in around 4 weeks.
Example
What goes in
What we do
What comes out
How you use it
In-depth interviews with your experts
Your documents
- How do you go about it?
- How can you tell?
- What do you do if things go differently?
1
2
3
- Restart after downtime
- Material change
- Inspection steps
“What do I need to watch out for when the plant restarts after downtime?”
- First check the temperature in the feed tank. After downtime it takes about an hour to stabilize.
- Measure the first parts one by one until the dimension stays stable.
- After a material change, allow one day of lead time.
Sources
- Shift supervisor interview, Restart section
- Restart work instruction, page 3
Your experts talk. Your documents are added.
We ask follow-up questions until the unwritten parts are captured too.
You receive a knowledge base in your own environment, without additional software.
Your team and your AI find the answer, with its source.
Around 70 %
of critical decisions are missing when experts write down their knowledge themselves. In-depth interviews capture them.
How it works
Corporate Memory: one shared memory for your team and your AI.
Sources
In-depth interviews
Documents
Meetings
Knowledge base
Your Corporate Memoryin your own environment, such as Microsoft 365
Use
Your team
Your AI
Other areas
Open questions lead to the next interview.
Offers
From a single expert to the whole company
Who captures the knowledge?
Schematic illustration
TIER 1Rapid Capture Fixed price
One expert
We capture one expert's knowledge of one area of expertise for you.
- WeIn-depth interviews up to 8 hrs, review of up to 500 pages of documents
- Your teamuses, edits and extends the knowledge base
- You getKnowledge base in your own environment, up to 5 process guides
€10,390net, plus VAT, around 4 weeks
See Rapid Capture
TIER 2Team
One team or area of work
Your team learns to capture and maintain knowledge itself.
- WeIn-depth interviews around 20 hrs, training in method and process, support with the rollout
- Your teamthen captures, maintains and extends knowledge itself
- You getBest practices and step-by-step guides
Custom offer
Request an initial call
TIER 3Department
One department with several teams, including its product portfolio
All teams use the same terms and share an agreed level of knowledge.
- WeIn-depth interviews with key people, training and support with the rollout
- Your teamscapture knowledge themselves and align it with each other
- You getIn addition, processes across team boundaries
Custom offer
Request an initial call
TIER 4Company
Several departments up to the whole company
The method applies across the whole company. That way, knowledge gets to where it is needed, even across department boundaries.
- WeIn-depth interviews with key people, rollout of the method across the company
- Your companyapplies the method itself in all departments
- You getIn addition, a picture of how work is actually done across the whole company: your process landscape as it runs day to day
Custom offer
Request an initial call
You can start with Tier 1 and expand later. What has been captured stays part of your Corporate Memory. With each tier, your team builds a larger part of the knowledge base itself. All prices are net, plus VAT. We clarify the details in an initial call.
- GDPR-compliant
- Runs in your own environment
- No extra server
- Method from cognitive research
In operation, your data stays in your own environment, such as Microsoft 365. During setup, we follow your data protection requirements and what your IT can support. For the highest requirements, we work entirely on your own systems.
From our projects so far
Around 8 interview hours
go into a single area of expertise, spread over several in-depth sessions.
Over 100 expert statements
come out of a typical interview hour.
Several hundred documents
can exist for a single area of expertise alone. We review them too.
Use cases
When Corporate Memory pays off
Bring scattered knowledge together
It sits in many heads and folders. Brought together, it gives a complete picture, for example for sales and service.
Your AI should know what you know
Assistants such as Copilot answer only as well as the knowledge they can find.
Onboard new employees faster
They learn from the experience of your best people, without them having to explain everything again and again.
A new site is opening
The new plant takes on the experience of your established team from day one.
The company is restructuring
Plants merge, tasks are redistributed. The knowledge behind them is preserved.
Improve processes
How work is actually done becomes visible. Every improvement builds on that.
A succession or takeover is coming up
What does the current leadership know that isn't in any document?
In just a few weeks, KRS brought real structure to our scattered product knowledge: it's now clear, quick to find, and ready for our sales team to use.
Our hands-on know-how no longer lives only in a few people's heads. It's now something our AI can actually use, which makes our software development noticeably faster and more consistent.
The Team
Your contacts
Two Managing Directors with backgrounds in industry and entrepreneurship.
Ready to secure your knowledge?
Send us a short email and we'll get back to you right away.
info@krs-gmbh.de